Insights for new and experienced leaders
In this course, you will gain the knowledge and tools to manage your team. You may not have formal managerial responsibilities but you still have to manage your staff. But how do you do it? During two days you will gain new insights, thoughts and experiences that will benefit both you and your team. This course is both for those who are new to leadership and for those who have been leaders for a long time but want to replenish your toolbox. After the course, you will be a stronger leader, your group will be safer and more effective.
Content of the course Leading without being a manager
Day 1
Effective teams
What makes effective teams?
How I develop my team
Good and helpful group behaviors
Psychological safety
Psychological safety - the foundation of every well-functioning organization
How do we create psychological safety?
Difficult conversations
Different types of difficult calls
Dealing with tough situations in the workplace
Difficult emotions
Corrective and negative feedback
The cross call
Conflict management
My responsibility as a manager
The conflict of interest – a good conflict
Personal conflict - tools to manage
Day 2
The good leadership
Presence
Feedback
Feedback - the leader's main tool
Positive feedback
Corrective feedback
Creating a culture of engagement
Motivation for you and your colleagues
Community in the team
Clear communication
The words and phrases
Rhetoric and warmth
To say no
Practical information
date
The course will take place on September 14-15, 2023.
Location
Central Stockholm (Sveavägen 63, CityLife Conference and Meetings).
In the course
The course fee includes refreshments, coffee, lunch and course certificate.
Price
SEK 11,000 ex VAT